ScriptLogic.com: Windows Management…Point, Click, Done

Desktop Authority Password Self-Service - Frequently Asked Questions

• How many challenge questions do users need to answer to reset a password?
  • You define the pool of challenge questions and the number of questions a user must answer to reset a password. Profiles let you set the type and number of questions depending on the security required.


• Does Desktop Authority Password Self-Service adhere to my organization’s password policies?
  • Password Self-Service goes beyond the standard Active Directory password policies, letting you define granular policies at the OU or Group level, so you can define stricter passwords for the most sensitive areas.


• How is the information and communication with Desktop Authority Password Self-Service protected?
  • Communications and data storage are protected with strong encryption using industry standard encryption including AES-256, SHA-256, SSL, 3DES and more.


• What are the server system requirements?
  • Desktop Authority Password Self-Service requires Windows Server 2003 (SP1 or higher), Microsoft Internet Information Server, and SQL Server 2000 or SQL Server 2005 (including SQL Express Edition).


• What Windows clients are supported?
  • Desktop Authority Password Self-Service provides seamless integration with Windows 2000, Windows XP and Windows Vista.
    


• Is an evaluation license available? What restrictions does it have?
  • Yes, a 30-day evaluation license is available from www.scriptlogic.com. It can be used to manage and reset passwords for up to 5000 users in your Active Directory domain.
    

ScriptLogic Product Maintenance

• What do I get with Standard Support, Extended Support or Maintenance?
  • For a full statement of ScriptLogic’s Support and Maintenance offerings,  please click here

Desktop Authority Password Self-Service licensing

• For more information on Desktop Authority Password Self-Service, see the Licensing FAQs page.